Terms and Conditions

Welcome to Croire Innovative Paints. These Terms and Conditions (“Terms”) govern your use of our website, products, services, and transactions with Croire Innovative Paints (referred to as “Croire Innovative Paints,” “Company,” “we,” “us,” or “our”). By accessing or using our website or purchasing our products, you agree to be bound by these Terms and our Privacy Policy. Please read carefully before proceeding.

1. Acceptance of Terms

By using this website or placing an order, you represent that you are of legal age and capable of forming binding contracts. If you do not agree with any part of these Terms, please refrain from using our services.

2. Website Use

  • The website and its content, including texts, logos, images, software, and designs, are protected by Indian and international intellectual property laws owned or licensed by Croire Innovative Paints.
  • You may use the website for lawful personal or commercial purposes only.
  • Unauthorized copying, reproduction, transmission, or distribution of any content without prior written permission is prohibited and may lead to legal action.
  • We reserve the right to modify or discontinue any part of the website or services without notice.

3. Product Information and Availability

  • All product descriptions, prices, specifications, and availability are subject to change without notice.
  • We strive for accuracy but do not warrant that product information is error-free.
  • Your use of product information is at your own risk. You are responsible for confirming that a product meets your specific requirements before purchase.

4. Orders and Payment

  • By placing an order through the website, you offer to purchase products subject to these Terms.
  • Prices exclude applicable taxes (GST, VAT, etc.) and shipping charges unless stated otherwise.
  • Payment methods accepted include credit/debit cards, net banking, UPI, and other authorized methods.
  • Payment gateways are third-party service providers; Croire Innovative Paints is not responsible for their operation or security breaches.
  • Payment authorization and fraud prevention checks may delay order processing.
  • Charges to your payment method are final upon transaction completion. Refunds are subject to our refund policy.
  • Disputes in payment must be notified to us within 7 days of transaction.

5. Shipping and Delivery

  • Delivery timelines are estimates; delays due to carrier, weather, or uncontrollable events are not Croire Innovative Paints’ liability.
  • Risk passes to you on delivery to the carrier.
  • Proof of delivery is conclusive evidence of fulfillment.

6. Returns and Refunds

  • Return policies vary by product as stated on product pages.
  • Damaged or defective goods must be reported within 48 hours of delivery.
  • Refunds, if applicable, are processed after inspection.
  • Refunds are credited to the original payment method.

7. Disclaimers and Limitation of Liability

  • Products and website content are provided “as is” without warranties of any kind.
  • Croire Innovative Paints excludes liability for indirect, incidental, or consequential damages.
  • Maximum liability is limited to the purchase price of the involved product.
  • We do not guarantee virus-free website operation.

8. Indemnification

You agree to indemnify and hold harmless Croire Innovative Paints and its affiliates from claims arising from your breach of these Terms or misuse of our services.

9. Privacy and Data Protection

  • Personal data collection and use is governed by our Privacy Policy.
  • We take reasonable steps to safeguard your data.
  • Your consent to these Terms includes consent to data practices described.

10. Intellectual Property

  • All intellectual property rights in website content and products belong to or are licensed to Croire Innovative Paints.
  • Unauthorized use of our intellectual property is prohibited.

11. User-Generated Content

  • By submitting content, you grant Croire Innovative Paints a royalty-free license to use it.
  • You warrant all submitted content complies with applicable laws and is non-infringing.

12. External Links

Third-party links on our website are for convenience; we disclaim responsibility for their content.

13. Governing Law and Jurisdiction

  • These Terms are governed by the laws of India.
  • Disputes shall be subject to exclusive jurisdiction in Bangalore courts.

14. Amendments

  • Croire Innovative Paints may update these Terms at any time.
  • Continued use of the website after changes constitutes acceptance.

15. Force Majeure

We are not liable for failures caused by circumstances beyond control, including natural disasters or regulatory measures.

16. Contact Information

For questions, contact

Email: support@croirepaints.com

or customer service numbers on our website.